Ticket Policies

Return Policy

TICKETS ARE NON-REFUNDABLE:
All sales are final. There are no refunds, exchanges or box office credits for tickets to any Interlochen Arts Festival performance, unless that performance has been cancelled. Should you be unable to attend a performance, you may turn your tickets in to the box office up until 24 hours before a show as a tax-deductible contribution to Interlochen. Handling fees are not refundable.

Rain Policy

Kresge Auditorium and The Bowl
Every effort will be made to complete the performance, including playing in light rain. In the event a performance is cancelled due to inclement weather before the intermission a full refund will be issued. This refund will either be a credit to the credit card used to purchase the tickets or we will mail a check to you. Please come to or call the box office beginning the day after the affected performance. All refund claims must be received by September 1 of the performance year. Since precipitation in the summer commonly moves through northwest Michigan quickly, we will never cancel an Interlochen performance prior to the published start time. Service charges are non-refundable.

Shakespeare Festival and Upton-Morley Pavillion
In the event of rain, every effort will be made to complete the Interlochen Shakespeare Festival performance, including playing in light rain. If the show is cancelled before intermission, you may receive a refund or tickets for another Interlochen Shakespeare Festival performance (based on availability - not guaranteed). If cancelled after intermission, there are no refunds but you may receive tickets to another Interlochen Shakespeare Festival performance in the same summer (based on availability - not guaranteed). No immediate refunds will be made. Please come to or call the box office beginning the day after the affected performance and we will issue a credit to the credit card used to purchase the tickets. All refund claims must be received by September 1 of the performance year. Since precipitation in the summer commonly moves through northwest Michigan quickly, we will never cancel an Interlochen Shakespeare Festival performance prior to the published start time. Service charges are non-refundable.

Noise Policy

As a courtesy to our artists, students, and the audience, please keep noise to a minimum during the performance. Interlochen reserves the right to remove disruptive persons from the theaters.

Child Age Recommendations and Restrictions

For the majority of guest artist performances at Interlochen Center for the Arts, children under the age of 3 will not be admitted. All children must be able to sit quietly in their own seats throughout the performance. Please use discretion in choosing to bring a child. Children of all ages are welcome to attend designated Interlochen Center for the Arts family performances, including most student and faculty performances. For more information, please call the box office. Everyone, regardless of age, must have a ticket to enter.

Latecomers

Latecomers will be seated at the discretion of management.
Interlochen Center for the Arts works with the artists to determine when late seating is appropriate and will be the least disruptive to the artists and other ticket patrons. Every effort will be made to seat latecomers in a timely manner, however, the nature of some events do not allow for seating after the performance has begun. Latecomers will be asked to wait to be seated until a predetermined time in the program and are not guaranteed the exact seat they purchased.

No Smoking or Alcohol

As a school with students under 18, Interlochen prohibits smoking and alcohol on campus.

No Weapons

Michigan law prohibits any weapons, including concealed weapons, on Interlochen property, because we are an educational campus.

Cameras

Cameras, recording devices, food and drink are prohibited inside the venue.

Boating

For the safety of students and staff, the beach and lakeshore areas of campus are not open to the public. Interlochen does not have public docks; watercraft can not be beached or left unattended on Interlochen property at any time.

Will Call / Ticket Pick-Up

All ticket orders received less than 7 days before the performance will be held at Will Call, which opens 60 minutes prior to curtain in the performance venue.

We are the only authorized ticket seller for Interlochen Center for the Arts events.

If you have any questions about these policies, please contact the Interlochen Box Office at 231.276.7800 or 800.681.5920.

Share: